Our call center, Varsity Support Center (VSC), mixes both trained customer service representatives and a sophisticated online work order, periodic and inspection management system to achieve our distinctive competencies of:
- Superior customer service
- One stop, multiple 24/7 communication channels
- Superior work order management and closure rates
- Superior management of periodic work
- Simple, convenient reporting, data trending and analysis
- Superior communication practices in the industry
Customers, who want assurance that they can reach a knowledgeable Varsity representative 24/7 for emergencies, complaints or other service requests, regard Varsity's national call center as critical to assuring their peace of mind.